Control Your Credibility
Jody Gunderman, Chief Financial Officer
‘Do not over-embellish.’
Establishing credibility is not something that happens overnight. Here, Jody Gunderman, chief financial officer for the financial services subsidiary of a large multinational equipment manufacturer, warns against three things you should never do when trying to jump-start your credibility.
What tips would you give to someone who just joined a new organization, or has a new boss, and is looking to establish credibility fast?
Credibility takes time. The more you do what you say and deliver on commitments, the more people will find you credible and eventually trust you. To make that happen, do not over-embellish, overpromise, or under-deliver.
Always provide credit to those you have worked with. Sharing success with others and giving credit where credit is due are ways of immediately establishing credibility. For example, if your new boss mentions a particular success you had, acknowledge the accomplishment but also include the contributions others provided that enabled the success.
Be a straight shooter from the beginning. Over-the-top boasts or promises may sound impressive, but few credible bosses will take them serious. If a task needs to be completed, and you are confident you can accomplish it, say, ”I will do that, and this is what I will deliver.” Then deliver — better and sooner than expected. Afterwards, don’t brag about it; just thank and acknowledge those who helped you.
Just One Thing
Jody Gunderman, Chief Financial Officer
‘I focus on one thing I can do at that moment to improve my situation.’
One of the most positive people I know is Jody Gunderman, chief financial officer for the financial services subsidiary of a large multinational equipment manufacturer. In fact, I’m surprised he admits to having what he calls “pity parties.”
What sort of self-talk do you use to help you recover from the doldrums?
I’m human, so of course I get down. When I decide my pity party has gone on long enough, I focus on one thing I can do at that moment to improve my situation. It may be as simple as working out, or sending an email regarding a project. Once I’ve done that, I move on to the next thing. I thrive on accomplishing tasks, resolving problems, and enjoying success. Each success usually involves multiple steps, so when I am taking the steps that will lead to a success, I feel like I am accomplishing something. Eventually, I get back to the point where I feel good again.